Built for Travel Consultancies

One platform. Every workflow. Zero chaos.

My Company CRM is a complete internal management system - handling clients, projects, tasks, reports, payments, and team collaboration, all in one intelligent dashboard customized for travel consultancies.

Live System GDPR Compliant 256-bit Encrypted 99.9% Uptime

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Integrated Modules

0%

Audit Trailed Actions

Clients & Projects

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Payment Integrations Needed

Everything Your Team Needs.
Optimized For Performance.

Eight deeply integrated modules working in harmony - from client intake all the way to payment invoicing and team collaboration.

Client Management

Complete client lifecycle - from onboarding to visa approval. Birthday alerts, passport expiry reminders, interview tracking, document storage and interaction logs.

Smart Reminders Activity Log

Projects & Tasks

Create and manage client projects with full collaboration support. Assign tasks, track progress with visual bars, set priorities, and log every change immutably.

Team Collaboration Progress Tracking

Collaborative Reports

Create formal reports with role-based contributors (Viewer, Contributor & Authorized). Full version control, draft proposals, document attachments and complete audit trail.

Role-Based Access Version Control

Payment Tracking

Internal payment request lifecycle - submit, approve, disburse partially or fully. Auto-generate invoices and receipts for tax purposes. Track client receipts separately.

Auto Invoices P&L Tracking

Smart Notifications

In-app alerts, email campaigns, bulk SMS, admin broadcasts and scheduled reminders. Segment clients by visa type, destination, birthday, or passport expiry and reach them instantly.

Bulk Campaigns Email + SMS

Knowledge Resources

SOPs, country-specific travel guides, training materials by department, and reusable templates - keeping your team consistent, trained, and always operating to standard.

SOPs & Guides Templates

Staff & Role Control

Admin approval gates for new accounts. Role-based access ensures staff see only what they need. Admins get a bird's-eye overview of every team member's progress.

Admin / Staff Access Control

Audit & Compliance

Every action across every module is logged immutably - who did what, when, and why. Perfect for compliance, dispute resolution, and maintaining accountability.

Immutable Logs Full Accountability

Your Clients, Fully Understood - At a Glance.

Every client is more than a file. My Company CRM builds a living, breathing profile - tracking every touchpoint, document, and deadline automatically.

Birthday & Anniversary Reminders

Automatically notifies your team when a client's birthday or key anniversary is approaching - a small touch that builds loyalty and repeat business.

Passport & Visa Expiry Tracking

Never let a client miss a renewal again. The system monitors passport expiry, visa validity, and interview dates - alerting staff with configurable advance notice.

Centralised Document Store

Upload passports, bank statements, insurance certificates, and any supporting documents directly to the client's profile. Documents are versioned - replacing a file preserves history.

Interaction & Communication Log

Log every call, meeting, WhatsApp, and email with outcome notes and follow-up actions. Send emails directly from the CRM. Every interaction is timestamped and searchable.

Linked Projects, Tasks & Reports

Every client sits at the centre of their work. Attach projects, tasks, and reports directly to a client profile - so any team member instantly sees the full picture.

Full Client Activity Audit Trail

Every edit, document upload, status change, and interaction is logged immutably. Admins can monitor the entire trail - who touched what, and when.

JK

Jayden Knox

jayden.knox@email.com · +254 7XX XXX XXX

UK Student Visa Interview in 5 days

3

Projects

7

Documents

12

Interactions

Passport expires in 34 days
Interview scheduled for 22 Jul 2026
Birthday on 30 Jul - send a message?

Recent Activity

Document uploaded: Bank Statement · 2h ago
Interaction logged: Phone call - Positive · 1d ago
Linked to Project: UK Student Visa F-1 · 3d ago

Track Every Cash Flow
Incoming and Outgoing.

No integrations, no complexity. Just a clear, audited record of your organisation's financial flows - from expense requests to client receipts and generated invoices.

Revenue vs Expenses

Month-over-month tracking

+23% vs last month

Month-over-Month P&L Tracking

Visual bar charts track your organisation's revenue and expenses over time - instantly revealing spending trends, busy periods, and profitable months for smarter budgeting.

Auto-Invoice & Receipt Generation

The moment a payment is disbursed, an invoice is automatically created. Fully customizable HTML template - download as PDF for tax filing, client communication, or record keeping.

Overdue & Priority Alerts

Admins see a live dashboard of requests due within 7 days, overdue payments, and urgent priorities - ensuring nothing slips through the cracks.

Partial Disbursements & Balance Tracking

Admins can pay in installments - entering any amount up to the remaining balance. Every disbursement is recorded with method, reference number, and running total for clean auditing.

Client Receipt Recording

Record every payment received from clients - which client, which service, how much was expected vs received. Instantly see who still has a balance due and by how much.

Expense Categories & Spend Breakdown

Pre-loaded with travel consultancy defaults (Visa fees, Flights, Rent, WiFi, Domain, Salary…) plus unlimited custom categories - with a visual breakdown of spend per category.

UK Student Visa - Case Report

v3 · Linked to Jayden Knox · Project: 2026 UK Scholarships Opportunities

Completed

Contributors

OB
Olivia Bennett
Authorized
DM
Daniel Whitman
Contributor
EC
Emily Carter
Viewer

Version History

v3 - Current Olivia · 2h ago
v2 - Revised evidence added Daniel · 1d ago
v1 - Initial draft Daniel · 3d ago

Audit Trail

Version 3 created by Olivia Bennett · 09:14 EAT
Draft proposal accepted from Daniel Whitman · Yesterday
Status changed: Draft -> Submitted · 3 days ago

Collaborative Reporting With Built-In Integrity Control.

A single report can involve multiple people across your organisation without losing clarity over who contributed what. Every step is controlled, versioned, and logged.

Three-Tier Role System

Viewer - read only. Contributor - can comment, suggest changes, and submit draft proposals for review. Authorized - can create official report versions. No role inherits access from projects - every permission is explicit.

Controlled Version History

Only Authorized users and Admins create official versions. Each version is numbered, timestamped, and preserved permanently. Previous versions are never deleted - just superseded.

Draft Proposals Without Risk

Contributors submit proposals that Authorized users review and either accept or reject. Contributors can never modify official content - maintaining authenticity while enabling collaboration.

Complete Audit Trail

Every comment, status change, version creation, and proposal review is logged immutably. Know exactly who did what and when - protecting your organization at every level.

The Operating Brain Of Your Consultancy.

Resources ensures your team always knows exactly how to operate - regardless of experience level. Every procedure, guide, template, and training material lives here.

Standard Operating Procedures (SOP's)

Document and distribute the exact steps your team follows for every activity - visa applications, client onboarding, document collection, interview preparation, and more. Consistency at scale.

Categorised by service type
Version-controlled updates
Required reading enforcement

Country-Specific Travel Guides

Tailored guidance for every destination you serve. Example: US F-1 Student Visa step-by-step, UK Skilled Worker route requirements, Canada Express Entry points calculator guidance - organised by country and visa category.

Organised by country & visa type
Entry requirements & timelines
Document checklists per route

Training Centre

Upload and organise training materials for your team - videos, PDFs, slide decks. Classify by department, mark as mandatory for new joiners, and make adjustments when need be. Get your team up to speed fast.


Department-level classification
Mandatory onboarding tracks
Completion tracking per staff

Template Library

Pre-built templates your team uses for consistent client communication. Reusable with variable substitution {client_name}, {visa_type}, {deadline} - ready to send in seconds.



Email & follow-up templates
Interview reminder scripts
Payment & travel itinerary

Template Library includes

Client Welcome Email Visa Approval Congratulations Interview Preparation Checklist Document Submission Reminder Payment Request Notice Payment Receipt Confirmation Travel Itinerary Template Follow-Up Call Script Passport Renewal Reminder Birthday Greeting Appointment Confirmation Application Status Update + Many more…

From Client Enquiry to Visa Approval
Every Step Managed.

Client Onboarded

Staff creates the client profile - capturing personal info, passport details, visa type and destination. System immediately begins monitoring key dates.

Project & Tasks Assigned

A project is created for the visa application and linked to the client. Tasks are broken down - document collection, form filling, interview prep - and assigned to team members with deadlines.

Documents Collected & Verified

All client documents are uploaded to the central document store. Status tracked per document (Pending → Uploaded → Verified). Expiry dates monitored automatically.

Report Compiled & Reviewed

Staff submits a formal case report. Contributors add notes and proposals. Admin reviews, provides feedback, and verifies - all tracked with a full audit trail and version history.

Payment Requested & Processed

Staff raises a payment request for visa fees. Admin approves and records the disbursement. An invoice is auto-generated and stored - client payment is separately logged in the receipts module.

Visa Approved - Client Notified

Visa status updated to Approved. The client receives a congratulatory email (sent directly from the CRM). The interaction is logged, project marked complete, and the client profile updated for future renewals.

End-to-end in one platform

Everything Else You'd Expect - Already Built In.

Project Collaboration

Invite colleagues as collaborators on any project. Accepted collaborators gain access to project tasks, reports, and activity - with full notification support.

Scheduled Reminders

Set reminders for any date - interviews, renewals, follow-ups, payments - and assign them to any staff member. The system fires the notification at the right moment.

Admin Broadcasts

Send urgent announcements to all staff, all admins, or specific team members - with optional email delivery. Priority levels ensure critical updates are never missed.

Bulk Email & SMS Campaigns

Segment clients by visa type, destination, status, birthday, or expiry date - then send targeted email and SMS campaigns using pre-built templates with variable substitution.

Real-Time Dashboards

Admins see team-wide workloads, task overdue counts, report queues, and payment summaries. Staff see only their world - their clients, tasks, and projects.

Notification Preferences

Each staff member controls exactly which events they're notified about - in-app only, email too, or a daily digest summary. No notification overload.

Staff Approval Gate

New accounts require admin approval before gaining access. Email verification enforced. Role assignment (Admin/Staff) controlled exclusively by admins - secure from day one.

PDF Invoice Download

Every disbursed payment auto-generates an invoice. Rendered as a fully branded HTML page that users save as PDF - suitable for client billing and tax filing.

Immutable Audit Logs

Across clients, reports, projects, tasks, and payments - every action is permanently recorded with actor, timestamp, and before/after values. Cannot be edited or deleted by anyone.

Built by MATech Limited

Your consultancy deserves
a smarter backbone.

Stop managing your business across spreadsheets, WhatsApp groups, and disconnected tools. My Company CRM puts everything in one place - so your team can focus on what matters: getting clients where they need to go.

Internal use only · Powered by MATech Limited · matechlimited.com